Exo Terra Monsoon review needed !

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Philsuma
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Exo Terra Monsoon review needed !

Postby Philsuma » Sun May 22, 2011 8:51 pm

Anyone have one of these and can review it here FIRSTHAND ?

I love the design and look of it, but it has not gotten good reviews elsewhere....

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Venutus1
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Re: Exo Terra Monsoon review needed !

Postby Venutus1 » Sun Jun 05, 2011 12:38 pm

Ok, I'll bite.
It was easy to set up and had no leaks.
The fit and finish looked good out of the box and it does have a very sleek design.
It is light weight, small motor and kind of "plasticky".
Not bad, that was just my impression.
*Seemed* perfect for those who want a little, easy mist/rain system for say 1 - 4 vivs.
It was a holiday gift and I was pleased.
It worked well for a month or so.
The mist was more like a cross between a fine spray from a spray bottle and your car windshield washer spray.
Still ok.
But it went slowly downhill from there.
Now it is June.
The electronic controls went on the fritz at about month 2.5.
And first it was just the timing and duration that went wrong.
It would spray to short, like 2 seconds, or spray too long like min.s
Then, the day timing went.
It would spray at any time for any duration. Sometimes until it emptied itself.
My fix:
Because it "re-sets" and sprays after power being cut, I now have it on a timer to turn it on 5 min. at a whack, 4 x a day.
It sprays intermittently throughout those 5 min. it is on.
That is working for now, so I am running it that way until it dies out.
My end thought:
Pass it over until Hagen (Exo-Terra) stops using such faulty (cheap) electronics in the unit.
Todd
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areenders
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Re: Exo Terra Monsoon review needed !

Postby areenders » Tue Jul 12, 2011 11:05 am

Venutus1 wrote:My end thought:
Pass it over until Hagen (Exo-Terra) stops using such faulty (cheap) electronics in the unit.
Todd


agreed, Mine died after a few weeks, won't mist at all. not sure if mine is the new model or not. I like the look of it. and when it was working it was a great mister. I did the similar thing with the timer. when the power was given to it from the timer it would start it's first cycle. Hagen is going to repair it or ship me a new one. still waiting on the shipping label though.
2 young leuc

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Venutus1
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Re: Exo Terra Monsoon review needed !

Postby Venutus1 » Tue Jul 12, 2011 12:55 pm

areenders wrote:
Venutus1 wrote:My end thought:
Pass it over until Hagen (Exo-Terra) stops using such faulty (cheap) electronics in the unit.
Todd


agreed, Mine died after a few weeks, won't mist at all. not sure if mine is the new model or not. I like the look of it. and when it was working it was a great mister. I did the similar thing with the timer. when the power was given to it from the timer it would start it's first cycle. Hagen is going to repair it or ship me a new one. still waiting on the shipping label though.


Hey, I just sent mine off to Hagen to get a new one...

How long did it take you to get your replacement??

I was just wondering.
Thanks.

I am not expecting much from the new one though... maybe I will have to just keep sending them in once they break every 6 or so months! :shock:

BTW, I was thinking about opening it up and coating all electronics inside with clear silicone... to make water proof.
Todd
www.LightYourReptiles.com
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Philsuma
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Re: Exo Terra Monsoon review needed !

Postby Philsuma » Thu Nov 10, 2011 4:06 pm

http://www.amazon.com/Terra-Monsoon-RS4 ... B004G62868

$60.00 some odd ducats.....wow ~! Can it go lower ?

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Re: Exo Terra Monsoon review needed !

Postby Venutus1 » Thu Nov 10, 2011 4:20 pm

The new version works much better.
The one Hagen sent as a replacement.

I think because they got such a bad name, sales died to nothing.

So now they gotta move them however they can.

60 bucks seems real low. They must be hard up.
Todd
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Re: Exo Terra Monsoon review needed !

Postby Philsuma » Thu Nov 10, 2011 4:34 pm

Is there a way to visually tell if they are 2.0 ?

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Venomos
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Re: Exo Terra Monsoon review needed !

Postby Venomos » Mon May 28, 2012 7:57 pm

I seen something about this from Mike at NEHerp. He had stated products sold after June 2011 were V2.0. But that might just be his stock...Not sure if everyone else who had older stock would have had a recall and had them upgraded? I bought one but it has just been sitting for 2 months. It was purchased to run on my 36x18x24 Exo for a display tank. Otherwise all my breeder tanks in the frog room will be on an Ultimate from Marty at Mistking. I will try mine out here really soon and let you guys know how mine pans out for me. Supposedly mine is a V2.0 since I purchased it from Mike at NEHerp.
Thanks, TJ

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Re: Exo Terra Monsoon review needed !

Postby Djpaulys » Mon May 28, 2012 8:34 pm

I just set one up a week ago and have no problems yet
All hoses were connected for me so no leaks
The mist is heavy I would say but short misting times helps that

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Re: Exo Terra Monsoon review needed !

Postby joneill809 » Wed Jun 13, 2012 12:32 pm

Venomos wrote:I seen something about this from Mike at NEHerp. He had stated products sold after June 2011 were V2.0.


I purchased a unit from Josh back in Febrauary - it's stamped 6/11 and 2 weeks ago it emptied it's tank overnight in the viv so it looks like I just missed the cut off :( . I was able to drain the false bottom quickly and recover.

Venutus1 wrote:My fix:
Because it "re-sets" and sprays after power being cut, I now have it on a timer to turn it on 5 min. at a whack, 4 x a day


I ended up doing something similar using an external timer set to 1 minute cycles every 6 hours that starts up the Monsoon. It runs at it's timed rate and everything is ok. I'm wondering if it's worth the hassel of taking it down and shipping it back (I need to bug Hagen about a return label). Anyone encountered issues with the replacement or newer units?
Jim from Austin please contact me if you are willing to trade offspring from:
lorenzo - schwinn line|NAIB true sips|fantastica nominant
http://www.oneillscrossing.com/dart-frogs/

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Re: Exo Terra Monsoon review needed !

Postby Philsuma » Wed Jun 13, 2012 2:14 pm

I would ask Josh if he would take it back and replace it with the 2.0 version.

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Re: Exo Terra Monsoon review needed !

Postby affliction » Mon Aug 06, 2012 4:40 pm

i have gone through 2 of these units, both worked great for the first few weeks and then all the sudden they just stopped working. the unit worked great when it worked lol. great idea shitty design, when i returned my units the manager of the store told me he has been getting a lot of them back for the same reasons. apparently the motors burn up very easily even if you dont run them dry. i also had issues with the small filter that is attached to the tubing clogging up, i had to remove it in order to get any type of suction. over all i would not recommend the unit until they make severe improvements to make design. 2 stars out of 5. hope this helps.

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Exo Terra Monsoon review needed !

Postby Pacblu202 » Mon Aug 06, 2012 10:11 pm

I have mine turned off at all times. I just manually turn it on for a few every day or two. I dont want the hassle of it draining out so its better then hand misting... Although I do have to move the misting nozzles because they don't reach all the plants from left to right. It's not a very wide spread just more straight on and about 2-3 inch on each side max. I got it free though so no complaining from me haha

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Re: Exo Terra Monsoon review needed !

Postby affliction » Tue Aug 07, 2012 6:52 am

Free is always nice lol. I had to pay $120 for mine!

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Re: Exo Terra Monsoon review needed !

Postby joneill809 » Tue May 28, 2013 11:45 pm

Update on my Monsoon(s). So yes, I now have two. Got one for $80 new, shipped so I was ok with that. My first one has been in service for 15 months. It's driving 4 heads on 2 vivs. This is the unit that had a timer failure about 3 months in. I have continued to use an external timer and it has worked well. I have noticed though that the four lines going into the vivs to the mist heads are showing signs of pin hole leaks. The tubing appears to be failing. I contacted Hagen, and I was quite disappointed in their response:

Dear Jim,

We thank you for taking the time to contact us.

We have not heard of this. You may order the tubing directly at our website the item#PT2504.

Thank you,
E***** B****
Customer Service Dept.
Rolf C. Hagen (USA) Corp.


:lol: So I think I'll be skipping their replacement tubing since this has happened on 3/4 of my lines on the original unit. I'll experiment with replacement tubing (another reason to make a trip to Home Depot! glad it's only around the corner) and report back. So watch out for the timer, and monitor your tubing. I think these things need to come down another $20 to $30 to the $60 price range to justify their trouble.

Experimenting with one of these GE 15089 compact external minute timers now:
Image
Got one on sale over the holidays and had it stuck in a drawer. It has up to 20 on/off cycles, so more than enough to run a mister. My next mister will be a MistKing :)
Jim from Austin please contact me if you are willing to trade offspring from:
lorenzo - schwinn line|NAIB true sips|fantastica nominant
http://www.oneillscrossing.com/dart-frogs/

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Exo Terra Monsoon review needed !

Postby BcsTx » Wed May 29, 2013 9:11 am

I saw the Monsoon in action at NARBC, was not impressed. Wow 70 bucks? MistKing has a starter system for 99 bucks, well worth the extra 29 bucks.
-Beth

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Re: Exo Terra Monsoon review needed !

Postby joneill809 » Wed May 29, 2013 10:17 am

Yeah that was what I thought initially but then to get two heads I think you had to add another mist head ($15) and a reservoir ($5) and shipping ($15). So when I was price comparing for a small stand alone viv it was a difference of ~$80 shipped versus ~$135 for the Mk. I could be wrong, but that was my assessment at the time. I agree though, long term, the extra cost is worth it given the lack of headaches.

What bugged me the most was the lack of concern from the customer service team. That's worth a few extra bucks too.
Jim from Austin please contact me if you are willing to trade offspring from:
lorenzo - schwinn line|NAIB true sips|fantastica nominant
http://www.oneillscrossing.com/dart-frogs/

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Exo Terra Monsoon review needed !

Postby BcsTx » Wed May 29, 2013 11:35 am

Which customer service were you disappointed with?
-Beth

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Re: Exo Terra Monsoon review needed !

Postby joneill809 » Wed May 29, 2013 11:41 am

Hagen - they own the exoterra brand. I've dealt with them with fluval and aqua clear products in the past as well. Customer service is spotty.
Jim from Austin please contact me if you are willing to trade offspring from:
lorenzo - schwinn line|NAIB true sips|fantastica nominant
http://www.oneillscrossing.com/dart-frogs/

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Re: Exo Terra Monsoon review needed !

Postby joneill809 » Tue Jun 04, 2013 11:56 am

Well the tubing has deteriorated further since my last posts. Looks like replacement tubing will be my next viv project - it looks like I have a drip irrigation system installed in my viv. I'll let everyone know what solution I come up with. I'll see if I can get a clear pic or video of the drip system in action :)
Jim from Austin please contact me if you are willing to trade offspring from:
lorenzo - schwinn line|NAIB true sips|fantastica nominant
http://www.oneillscrossing.com/dart-frogs/


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